My ride ended but did not upload, can I recover the data?

YES! There are a two ways you can access your FulGaz ride history. All is not lost if your ride has ended abruptly or if it did not automatically upload to Strava or Training Peaks after you have finished.

1) UPLOAD FROM WITHIN THE APP: All your FulGaz ride data is stored within the app and can be accessed afterwards at any time from the settings menu. Select the Settings “cog” in the top right hand corner of the main screen to access the menu, then select Ride History.

Here you will find a list of your previous FulGaz activities. Select the one that has not uploaded. On the following screen, check the Upload Ride Data tick box and select Done.

This should trigger a new automatic upload to your linked accounts (Strava, Training Peaks or Today’s Plan).

NOTE: If you are using Apple TV and your device is low on space, it will automatically overwrite the oldest data to create space for the newest files. This may include some of your older ride data and is unfortunately something outside of our control.

2) MANUAL UPLOAD FROM YOUR EMAIL: Your ride data is also emailed to you after each ride! Attached to the email is a “FIT” file, which is the same file that FulGaz uses to send data directly to linked accounts. It includes all of your GPS and power numbers and can be used to manually upload your ride.

Download the “FIT” file from the email to your laptop. To upload it to Strava manually, hover over the "plus" symbol in the top right hand corner of your Strava Dashboard and select Upload Activity, then choose File as the upload type.

You will then be prompted to select the “FIT” file, upload it and name your activity. The process is similar for Today's Plan and Trainer Road manual uploads (select "Import Rides" from your Past Rides page).