Avatars are available on Windows and all Apple devices (iPhone, iPad, Mac, and Apple TV).
To be able to configure your Avatar and access the Avatar-compatible rides, you will need to be on the latest version of FulGaz. If you are not on the latest version, you may still see the Avatar ride collection, but may not see your Avatar or other Avatars when you select one of the routes.
The latest app version numbers are:
iOS (iPad/iPhone): 4.3.27
Apple TV: 4.3.27
Windows 10/11: tbc
For instructions on updating your app, please see this help article.
NOTE: Avatar functionality is not yet available for Android.