Stu M
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Recent activity by Stu M Sort by recent activity-
Does FulGaz work with my Wattbike?
We have worked with Wattbike to integrate closely with the Wattbike Atom. This includes a permeant gear selector display and a custom "look ahead" feature that makes sure that you feel gradient cha...
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I've paid for a subscription but it's not showing up in the app
When you purchase a subscription, the payment information goes to our server first, then down to your app. Sometimes this does not show up in the app straight away. This can happen if there is a pr...
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Why did my free trial expire?
Your FulGaz free trial commences from the moment you make an account (register) with FulGaz, not from your first ride. We have no way of knowing if you do any rides unless they get uploaded to Str...
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I'm using Airplay and the video seems out of sync
If you're streaming to an Apple TV, you need to mirror the entire iPhone or iPad. If you just see a video on the screen, your Apple TV is just playing the video at the speed it was filmed while you...
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The video keeps pausing or stopping
If the video keeps pausing while you're riding and you see the play bar appearing near the bottom on the screen, your internet connection can't stream the video fast enough. Even if you have a fast...
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Is FulGaz available for a Windows PC or Android?
Work on Windows and Android versions of FulGaz is now almost complete. You can now install the FulGaz for Windows 10 now. The Android Beta is out now! Download FulGaz Here: https://fulgaz.com/dow...
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Rides have stopped uploading to Strava
Every now and then, it can take an hour or two for your FulGaz ride to show up in your Strava activity feed (especially during busy periods). FulGaz sends your ride data instantly, but there can so...
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I can't see ANY devices on Apple TV
If you have recently installed or updated FulGaz on your Apple TV and cannot (or can no longer) see your Bluetooth devices listed on the pairing screen, please try the following steps: 1. Ensure yo...
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Ride history did not import into FulGaz 4
If your ride history has not imported across into FulGaz 4, don't worry! You may be able to restore it manually by going to settings -> diagnostics. If this does not work, all is not lost. We have ...
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FulGaz can't connect to my Heart rate monitor/Trainer/Sensor
If you are having difficulty connecting your devices to FulGaz via Bluetooth, it is likely that another app is “clinging” to your Bluetooth connection. You may need to “clear” your Bluetooth so tha...