Klem Johnston
- Total activity 129
- Last activity
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Activity overview
Latest activity by Klem Johnston-
Klem Johnston created an article,
2021 French Tour: Tips & Troubleshooting
Thanks for signing up to ride the 2021 French Tour on FulGaz! This is a challenging 21-stage event, so just like any multi-day event, preparation is key to getting the best experience possible. You...
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Klem Johnston created an article,
FulGaz can't find my trainer on Android
If no devices are being shown on the connections screen and you have followed the troubleshooting steps in this article to ensure your devices are not connected to any other apps, it may be that Fu...
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Klem Johnston created an article,
How to change your account email address
Changing the email address associated with your FulGaz account needs to be done manually by one of our customer support staff. Please send us an email at support@fulgaz.com from the email address c...
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Klem Johnston created an article,
Using Apple Watch for Heart Rate
FulGaz can't communicate directly with your Apple watch, but you may be able to link it via a third-party app called HeartCast. To do this, you will need an iPhone to run the HeartCast app and a s...
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Klem Johnston created an article,
How to subscribe / purchase a FulGaz subscription
Unlike many other apps, FulGaz does not require you to hand over credit card or payment details to begin the free trial and will not automatically charge you once your trial expires. Once your tri...
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Klem Johnston created an article,
How to save a ride for later and resume again
FulGaz gives you the option to stop part-way through a ride, save your progress, then pick up again from that GPS location later on. You can do this by using the "Save for Later" option. When you a...
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Klem Johnston created an article,
My power or heart rate data has "frozen" during a ride
Data on the on-screen HUD or bike computer "flatlining" or freezing at one number during a ride or workout is most commonly caused by signal interference. FulGaz is momentarily losing the data sign...
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Klem Johnston created an article,
Ride videos are not downloading or taking too long
To download videos in FulGaz, your device will need a reliable internet connection. Slower internet speeds or an unstable or weak home WiFi signal will negatively impact video download speeds and s...
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Klem Johnston created an article,
How do I reset my FulGaz password?
If you've forgotten your password to FulGaz, you can easily reset it by heading to the Member's Page and requesting a password reset email. Head to your Member's Page -> members.fulgaz.com If you ...
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Klem Johnston created an article,
FulGaz for MacOS now available!
DOWNLOAD HERE A FEW NOTES: FulGaz was built around the latest "Big Sur" MacOS version. If your MacBook is running an earlier operating system, you may encounter some issues. Updating to the late...