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If you are experiencing issues with FulGaz, first please reboot your devices then ensure your app is up-to-date before sending a support ticket.
The latest versions are: Apple TV 5.0.26, iOS 5.0.26, MacOS 5.0.26, Windows 5.0.26.0, Android 5.26
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27/08/2024: Software update released for all platforms. A software update has been released for all devices (Apple, Windows, and Android). This update contains a number of behind-the-scenes fixes and performance upgrades. If all has gone well you shouldn't need to do anything. Most devices will automatically update FulGaz when installing regular app updates, but it's always worth checking your relevant App Store to ensure there are no pending updates for FulGaz.