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If you are experiencing issues with FulGaz, first please reboot your devices then ensure your app is up-to-date before sending a support ticket.
The latest versions are: Apple TV 5.3.0, iOS 5.3.1, MacOS 5.3.1, Windows 5.3.1.0, Android 5.3.1
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CURRENT KNOWN ISSUES:
10/12/2024: Post-ride FIT file emails not arriving: We are aware that some customers may not be receiving post-ride emails. Our ride email server is active again, but there is currently a backlog of emails to process. Please wait 24-48 hours and then i your post-ride email has not arrived, trigger a new upload via your FulGaz app's Ride History. Thank you for your patience.