Submit a request
If you are experiencing issues with FulGaz, first please reboot your devices then ensure your app is up-to-date before sending a support ticket.
The latest versions are: Apple TV 5.0.18, iOS 5.0.19, MacOS 5.0.18, Windows 220.127.116.11, Android 5.19
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Video playback on iOS and Apple TV:
We are aware of potential video issues affecting some Apple TV and iPad/iPhone setups, mostly those updated to tvOS/iOS 17 (playback "pulsing" on Apple TV, video speeding up or ending early on iOS). We are testing a fix for this. If you would like early access to this fix, you can download the BETA build via TestFlight.
More information on accessing the FulGaz BETA build can be found in this support article.