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If you are experiencing issues with FulGaz, first please reboot your devices then ensure your app is up-to-date before sending a support ticket. The latest version numbers for FulGaz across all platforms are: Apple TV 5.3.4, iOS 5.3.3, MacOS 5.3.1, Windows 5.3.1.0, Android 5.3.3

Be sure to check our Knowledge Base for solutions and answers to common questions.

19/03/2025 Post-ride FIT file emails: The server-side issue with post-ride emails not arrving has now been resolved. If you are missing any of your post-ride emails, please give both your FulGaz device and home WiFi router a reboot. Once reconnected to your network, trigger a new re-upload via your Ride History. This should get the email dropping within the hour (please check Junk/Spam folders).

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