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Common issues solved
Here you will find the most common FulGaz issues solved.
General FulGaz Questions
Answers to common questions
How to get access to the training program and the version of FulGaz you need to run it.
Data and upload issues
Subscriptions and Payments
Video and Download Questions
Trainers and Sensors
- WINDOWS: Solving ride video playback issues
- Changes to workouts on FulGaz
- FulGaz is not detecting my trainer or sensor (iOS / Apple TV)
- Is my IRONMAN course available in FulGaz?
- How to take a photo during your ride: Using the screenshot function
- Sections: How to use the Ride Trimming feature
- FulGaz Software Updates: Changelog
- Password reset / I can't log in to FulGaz
- Switching between the HUD and Bike Computer
- Riding with your Virtual Pacing Partner, Bernard
- Coming from Zwift? Read this!
- Tips on searching FulGaz rides
- Using FulGaz with a classic trainer or speed sensor
- How to download FulGaz and register your account
- Adjusting the "feel" of FulGaz: Using Slope Scaling (Trainer Difficulty)
- FulGaz Quick Start Guide
- Understanding Steady Mode, Reactive Mode, and Challenge Mode
- Can I add my own workouts?
- Pausing your FulGaz subscription
- How to add a family member to your account for FREE!
- Supported Trainers and Compatible Equipment
- Minimum System Requirements
- Download interrupted: My ride video downloads are stopping or failing
- Can I change the default video download folder? (Windows & Mac)
- FulGaz can't find my trainer on Android
- My power or heart rate data has "frozen" during a ride
- What to do if FulGaz can’t find or connect to your Bluetooth devices
- The resistance isn't changing or is out of sync
- Solving ANT+ or Bluetooth Connection Dropouts