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Mike Clucas

  • Total activity 437
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Latest activity by Mike Clucas
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    Mike Clucas commented,

    Hi There Sorry, we don't support spin bikes in general because they all tend to use their own connection protocols. No sensor you can buy would help except a power meter. This article could be help...

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    Mike Clucas commented,

    Awesome

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    Mike Clucas commented,

    Hi Sorry to hear you're having trouble. I'm not sure what you mean by "saving rides" There are the three possibilities I can think of. To download a ride (to get around streaming issues). Press th...

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    Mike Clucas commented,

    Sounds like fun!Please read the tips below. The most popular rides are about 45 minutes to 75 minutes, because that's how long most people ride indoors. Don't feel that it has to be some sort of "e...

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    Mike Clucas commented,

    You're running out of video. You may find this is happening on downhills or when you're going considerably faster than the original rider. Download the ride first and the problem will go away 

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    Mike Clucas commented,

    I'm assuming you've tried this already? It's very unlikely to work. Most of Technogym's equipment works using their own connection protocol, so FulGaz can't connect to it. 

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    Mike Clucas commented,

    Hi Will. A good question with an easy fix. You fix this by adjusting a setting called slope scaling. You can do this during a ride by pressing the "settings" button, or by clicking on the Apple TV ...

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    Mike Clucas commented,

    You should be able to see a "manage subscription" section in your account. If you can't see that, please email support@fulgaz.zendesk.com, including the email address you use for your FulGaz accoun...

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    Mike Clucas created an article,

    How do I get KICKR Cadence to work in FulGaz?

    If you own a KICKR 18 or KICKR CORE, you can update it's firmware to enable cadence. This works really well and get's around the two device limit on the Apple TV.  Once you have done this, you no l...

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    Mike Clucas created an article,

    How do I connect FulGaz to Apple Health

    The is no direct connection to Apple Health within FulGaz because it only works on the iPhone.  There is a workaround though. To Solve your problem, upload your rides to Strava, then connect Strava...