General Information
Why has ROUVY acquired FulGaz?
FulGaz has been acquired by ROUVY to combine the best of both platforms and create a richer, more comprehensive experience.
FulGaz will continue to work as it currently does, and users do not need to worry about any immediate changes.
We are committed to ensuring ROUVY includes everything you love about FulGaz before you decide to transition.
What can I now expect as a Fulgaz user?
- Access to your favourite FulGaz content on ROUVY in the future;
- A smooth and seamless transition process;
- An opportunity to explore new and enhanced features unique to ROUVY.
Account & Subscription
What happens to my FulGaz subscription?
Your FulGaz subscription will remain active as it is. You don’t need to make any changes at this time. When we’re ready to transition, you will receive clear instructions and a personalized migration package.
Will my subscription price change?
There are no changes to your FulGaz subscription price at this time. Any future pricing details for ROUVY will be communicated clearly, and we’ll ensure a fair and smooth transition process.
How do I migrate my FulGaz account to ROUVY?
When the migration begins, we will guide you through every step with a personalized package tailored to your preferences and riding habits. This will include the transfer of your ride history.
Can I try ROUVY now?
Yes! As a FulGaz user, you are eligible for a special offer: 50% off your first two months on ROUVY. If you choose to try ROUVY now, your ride history will still transfer seamlessly when the migration happens.
To claim the offer, use FG2ROUVY50M2 in the registration flow at rouvy.com. If you create a new Account on ROUVY, you should use the same email address as you used on Fulgaz to ensure smooth data transfer in the future.
Content & Features
Will all FulGaz content be available on ROUVY?
We are working to bring the best of FulGaz to ROUVY, including your favorite rides, collections, and workouts. While some features may differ, we aim to provide a familiar and enjoyable experience, ensuring all key content is accessible.
What new features will I get on ROUVY?
ROUVY offers advanced features, including:
- Augmented reality rides with avatars.
- Comprehensive training programs.
- Community challenges and events.
These features are designed to enhance your experience while keeping the essence of what you love about FulGaz.
Support & Assistance
Where can I find support during the transition? Our dedicated support team is ready to assist you. Contact us via:
- Send us your request: use this link to submit a ticket.
- FAQs: This Knowledge Base will be updated regularly with new information.
Will my ride history data transfer to ROUVY?
Yes, we are committed to ensuring that your ride history and performance data transfer seamlessly. We’ll provide detailed instructions when the time comes. If you create a new Account on ROUVY, you should use the same email address as you used on Fulgaz to ensure smooth data transfer in the future.
Additional Resources
Learn more about the transition: Visit ROUVY FulGaz Transition Page for the latest updates.
Try ROUVY with your exclusive offer: Don’t wait to explore the possibilities! Claim your 50% off coupon for ROUVY today using FG2ROUVY50M2.
You can find more details about the acquisition, including messages from ROUVY CEO Petr Samek and FulGaz Founder Mike Clucas, in the email announcement we sent to your inbox.
Thank you for your continued support and trust during this transition.
Our goal is to provide you with an exceptional experience as we bring the best of FulGaz to ROUVY while ensuring you don’t miss a thing.
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