Your ride history within FulGaz is designed as a temporary backup. It is not designed to be a definitive FulGaz "career history record" or in-depth data analysis tool. We know how important your data is, so the ride history gives you a way to upload later if anything goes wrong. This is also why the post-ride email containing the "FIT" file is so important.
IMPORTANT: If you delete or uninstall FulGaz from a device, all your ride history data on that device will also be deleted. This can not be recovered. Please only delete FulGaz from a device if absolutely necessary!
- I couldn't upload to Strava, is the data lost?
No, this is the intended purpose of the Ride History in FulGaz. Open FulGaz and head into Settings -> Ride History, then select the ride you need to re-upload. This will also re-send the post-ride email.
- I deleted my Ride History, can I restore it?
Unfortunately not. If you delete the ride from your Ride History, that data is gone. You should still have a copy of the ride data in your post-ride email.
- I forgot to add my ride to the Challenge list, can I do it later?
If you complete a ride, you can then ride against that performance by using Challenge Mode. However, you need to make sure you select "Upload to Challenge List" for that ride. You can do this from your ride history as above. Go to Settings -> Ride History and select the ride to upload.
- My ride history disappeared on my Apple TV, what happened?
The newest piece of content is always given priority. If your Apple TV device runs low on space, the tvOS will automatically overwrite data it deems unnecessary in order to create space for new files. This may include some of your ride data and video files. This is unfortunately outside of our control.
- Why can't I see my iPhone ride history on my Apple TV?
Your full ride data is only stored locally on the device you rode on. Ride data is not synced between all devices you have FulGaz installed on and it is not stored on the FulGaz servers. The full ride data files are very large, so this is too much data to sync between devices or store on our servers.
- Why can't I export "FIT" files directly from the ride history?
FulGaz does not store a FIT file in your Ride History, just the ride's raw data. The final conversion of this data into a FIT file is completed on the FulGaz server, then emailed to you.
- Why is there so little information in the summary?
Ride History in FulGaz is not intended as an in-depth ride analysis tool, it displays just enough information for you to be certain which ride to upload later if you need to. Full ride analysis can be undertaken in Training Peaks, Strava or your training software of choice.