My power or heart rate data has "frozen" during a ride

Data on the HUD or bike computer "flatlining" or freezing at a set number during a ride or workout is most commonly caused by signal interference or a signal dropout. FulGaz is losing the data signal between your devices and then "grabbing" the last known value to use for the rest of the ride. This may be some form of interference. This can can be caused by...

• Nearby mobile phones
• Bluetooth speakers or headphones
• Wireless keyboards
• Microwaves or other appliances
• Other WiFi enabled devices such as lights

These can “clog” the airwaves with signals. Switching off any unnecessary devices in the vicinity or moving them further away from your trainer and device running FulGaz may help to "clear the air" and prevent signal loss.

If your data does freeze during a ride and does not reconnect, quickly jumping off the trainer and unplugging it for a moment, then switching it back on again, may enable FulGaz and your trainer to reconnect.

Bluetooth, home WiFi, cordless phones and many other devices all use the 2.2GHZ bandwidth. They’re all batting to get their signal through and the usual winner is WiFi, but you can remove WiFi from the mix completely by creating a 5GHZ WiFi network and connecting to it. 

A few other “Signal Detox” tips:

• Download the videos first, rather than streaming the video.
• Make sure no other app is connected or trying to connect to your trainer.
• If your iPad or device is in a hard case, remove the device from the case.
• If you are wirelessly streaming to a TV, try riding without and see if that helps.
• Put any other devices nearby in aeroplane mode.

FulGaz can suffer from interference a lot more than other apps because of the higher detail in the ride data and the every-second data transmission. Reducing any nearby interference will result in a much smoother and enjoyable experience.